SERASAN

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OUR VALUES


"WE ALWAYS TARGET THE PERFECTION"

We are experts in our business

We have human resources, technical knowledge and equipment that will enable us to do our job in the best possible way.

We increase our competitive power with globally accepted best practices and initiatives, and set an example with our corporate practices. We make a difference with the way we do business.


We Target High Success And We Reach It.

We work result-oriented. We keep our goals high and keep our ultimate goal in mind while doing our job.We see the big picture, take responsibility and work with high motivation on the way to the result.We know the strategy and direction of our establishment and take this into account in every decision and action we take.

We Constantly Support Development

We are curious, participative and sharing.We follow the requirements of time and support new ideas and initiatives.We take the time to think.We enjoy creating opportunities and problem solving.We constantly question our habits and avoid assuming them.We are not afraid to make mistakes, we learn from our own mistakes.We work tirelessly to make a difference..

“WE MAKE OUR CUSTOMERS HAPPY”

We Work For The Success Of Our Customer

Customer is our main focus.We accept ourselves as envoy of Serasan and work with the awareness of contributing to our business and our customers with every decision and action we take.We ensure customer loyalty through long-term and close relationships that create mutual value.Our customer relations are based on flexibility, reliability, speed and solution partnership.


We Create Value for Our Customers with Our Quality Products and Services

We offer the best quality products and services to our customers in every line of business, we always try to be one step ahead of the competition. We understand what critical customer demands and expectations are, and we design our products, services and the way we do business accordingly.

We Listen to the Voice of the Customer

We anticipate changing customer needs and try to find solutions quickly with a proactive approach.Our customer's priorities determine our priorities.

“WE TAKE INITIATIVE AND RESPONSIBILITY”

We Show Effective Individual Leadership

No matter what level of the organization we work at, we take the leadership of the business we are responsible for, own our business.We develop and motivate both ourselves and our environment, and gather them around common purposes and objectives.We constantly initiate and manage change by constantly questioning our work.


We Take Action To Do What Our Business Needs

We take well-calculated risks, turn them into opportunities. Instead of waiting for approval, we do what is necessary within the framework of our competence and expertise, we take responsibility for the decisions we make. We make quick decisions and implement them quickly.

We Work As a Team

We see the contribution of each individual and function to the business and we try to create maximum value from it.We treat each other with respect, we value differences, and encourage participation, creating a basis for individual initiative and responsibility.

“WE ARE RELIABLE”

We Establish Pure And Honest Relationships

We conduct our relations with our employees, customers, suppliers, shareholders and other business partners on the basis of transparency, continuity, mutual trust and honesty.


We Compete Fairly

In all our relations, we act with the principle of good faith and understanding, within the framework of ethical rules and laws, for the purpose of fair mutual benefit.

We Keep Our Promise

Our words, actions, behaviors and decisions are a coherent whole.We do not make promises that we cannot fulfill, we definitely implement our promises and commitments.Each of us acts with the awareness of protecting and promoting our reputation.All of our customers who use our products or services feel confident that they will have no problem because they do business with Serasan.